Responsible Gaming Policy
10cric is committed to gambling responsibly. The well-being of the player is our priority therefore, we promote responsible gaming. Our measures and tools will help the players stay in check with their gaming activities.
Measures to Protect the player’s interests
Determining the Age
Legal players only can register with 10cric. Verification processes are used to avoid abuse from minors
Account Protection
To secure gaming accounts is the first step towards ensuring a safe gaming environment.
Problems and Self-Assessment Tools
Players can make use of self-evaluation tools, which we designed with the intention to recognize when gaming may be getting out of hand.
Boundaries of Play
Players can determine their limits and Prevent themselves from going overboard
Deposit Limits
Players can set a maximum cap of daily, weekly, or monthly deposits in order to manage their spending efficiently.
Session limits
Session limits may warn users about the duration of time spent playing and offer a ‘take a break’ option.
Self-Exclusion Options
Knowing that players require some time away from the game leaves us with self-exclusion options. For accounts with self-exclusion, the service is temporary or permanent
Short-Term Exclusion:
Players may opt for 24 hours to 30 days as a break.
Long-Term exclusion:
Long-term exclusion is indefinite accounts that get closed. Accounts that have been closed for a long period will be re-accessed only upon request and after a minimum time.
Reality Checks
Players have the option of setting reminders at intervals during each gaming session to remind them how long they have spent playing as well as the results of the session, which enhances awareness of gaming.
Support and Assistance
Consistent with the 10cric policy, players experiencing difficulties related to gaming are encouraged to seek assistance. For instance, we cooperate with BeGambleAware to provide former players with counseling and support.
Activity and Transaction Statements
This functionality is conducive to observing trends and changes over time in one’s gaming activities and expenditures.
Activity and Transaction Statements
This functionality is conducive to observing trends and changes over time in one’s gaming activities and expenditures.
Encouragement of Self-Help Resources
We encourage using resources and information available on responsible gaming to maintain healthy gaming practices.
Customer Support Access
If you have any inquiries about responsible gaming features or require any self-limiting or self-exclusion assistance, kindly reach out to any one of our customer service agents available to you 24/7.